Terms of service

At Shaqtu Store, accessible from [shaqtu.com], one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Shaqtu Store and how we use it.

1. Information We Collect

When you visit or make a purchase from our online store, we collect certain information necessary to process your order:

  • Personal Information: Name, shipping address, billing address, email address, and phone number (WhatsApp).

  • Order Details: Information about the products you browse and purchase.

  • Device Information: IP address, web browser type, and time zone (collected automatically via cookies).

2. How We Use Your Information

We use the information we collect in various ways, including:

  • To process and ship your orders.

  • To communicate with you (Order confirmation, shipping updates via WhatsApp/Email).

  • To screen our orders for potential risk or fraud.

  • To provide you with information or advertising relating to our products (Marketing).

3. Cash on Delivery (COD) & Payment Data

Since we operate in Pakistan, we prioritize your payment security:

  • For COD orders, we do not store any credit card or bank details.

  • For online payments (if applicable), all transactions are processed through secure third-party payment gateways.

4. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Courier Services: We share your name, address, and phone number with our delivery partners (e.g., Leopards, TCS, M&P) to deliver your Shaqtu products.

5. Cookies and Web Beacons

Like any other online store, Shaqtu Store uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [shaqtu@gmail.com] or by WhatsApp at [03012251122].